Customer Testimonials
Dale made the entire process of making a big purchase much less stressful for us. He was very helpful and knowledgeable and had all our paperwork and financing done for us ahead of time. 10 out of 10 in service.
Just wanted to say “Thank you” to Dale Orr and the Whiteface Ford Team. The whole purchase process was easy, quick and straight forward. Truly a “No-Bull” buy experience.
I had the honor of working with Dale this past weekend on a vehicle and he did amazing very respectful and professional and I would say the best experience I’ve had buying a vehicle and wanted to say a big thank you for taking care of me the way you did
Dale was great! We had a wonderful buying experience at Whiteface Ford! We will definitely be return customers! We enjoyed the no hassle buying experience. If you are in the market for a ford, give the folks at Whiteface Ford a try! You will be highly satisfied!
I moved to Amarillo in July of 2022 and in doing so I search for the best service for all of my personal needs. As a proud owner of 2 Lincoln vehicles I found the best in Hereford, Tx. No dealers in Amarillo could come close to the quality of service that I found at WHITEFACE FORD. Their staff are amazing and their service is impeccable. Their pick up and delivery service makes scheduling very convenient. The best in vehicle service lies at WHITEFACE FORD.
Had an awesome experience purchasing a New 2021 F-150. Definitely will do business again!
Mayra Prisk helped me with my new F350. Great to work with- no nonsense straight talk - delivered more than promised. Would purchase another vehicle from her and Whiteface without hesitation.
like to thank Myra for helping me and getting into my new 2020 350 Ford I like to take all the family at the white face Ford in Hereford Texas outstanding customer service I'll recommend Whiteface Ford creating new family member that is looking to get a vehicle my hats off to the Whiteface family
Clint Messer is a great salesman this was the best experience I’ve ever had buying a truck I would deal with him again in the future and recommend him to my friends and family
Made buying a car easy and painless..they took really good care of us and gave us all the information needed to go smoothly. Robert was the best
Whiteface Ford was great to do business with!! Thank You to Seth, Leon and Brady for taking great care of us!! We would definitely recommend Whiteface Ford to family and friends!
Very fast service and not pushy - Told them what I wanted and the amount I can pay. With a few text messages back and forth it was a completed deal!
Everyone greeted me and were friendly. Service was excellent especially with my salesperson. She was doing her best to get a great deal for me.
The folks at this dealership are very friendly and are willing to have conversations about what ever maybe on the lot. They are very courteous and willing to help as much as they can to get everything going smoothly and easily.
We took my Jeep in for to get worked on. My paperwork covered a loaner car, when we got there they did not have a loaner car available. The 1st week of having my vehicle they did not touch it due to seeing if warranty will cover all of it so we didn't have to pay. That first week on Friday we called and they said we did not have to pay anything that it was covered. 2 weeks later we called to check on progress, they had it tore apart and just needed to put new part on and ...
Very pleased with everything! Took the time to work with me! Took the time to explain in detail for me to understand. Overall thankful and pleased with my experience.
We heard Whiteface Ford in Hereford was a great dealership and easy to do business with. We found this to be true. Everyone we met was super friendly and enjoyable to do business with. They were very helpful and bent over backwards to answer any questions we had that day. Several of their employees gave us their business card to make sure we had a way to get in touch if we had any questions after we left the dealership! They were awesome people!!
Easy experience! Everyone is so nice and helpful. They gave me time to make my decision and were supportive and answered all my questions. Thank You.
Brady really helped me with choosing which warranty I needed. He was really comfortable to work with. The whole bunch at dealership was a delight
Loving my new car i dont know how she did it but she convince me to get it got all the ladies after me its crazy just kidding lol great service too
My newest purchase from Whiteface. Absolutely love my new truck! Brandon, Paul and Seth....always the best! I can’t imagine going anywhere else, great service is so hard to find anymore. I have had all my service done there in the service department in the past with absolutely no complaints and will service this truck there in the future. Thanks guys!!!
Our truck buying experience was the best because of the patient service at White Face Ford ! They made the process easier for me to understand and didn’t mind taking the whole day to get us in the right truck.
I purchased a 2019 Ford explorer, and the explorer was just as advertised. My sales employee was very helpful with explaining everything on the vehicle and with the deal.
Professional and efficient service at a good value and great service from a good job to my car thanks again. Yes but This word requirement is will cause me not to fill this thing out again.
Leon was awesome. He worked with us directly paying attention to our needs (wants) and was able to find and work out what we were asking for. The process was very straight forward.
Treat your customers like this dealership does and you will always have them come back like i always do. I always get great service when I visit .
A phone call describing what I needed and they found it and made a deal worth doing.The service was prompt and friendly. I highly recommend whiteface Ford.
Easy to work with and willing to help. They are a wonderful team to do business with. They will stay in close touch and are willing to stay late to get you into the vehicle you’re wanting 10/10
We had a great car buying experience at Whiteface Ford. They found the car we wanted and negotiated a good price. The sales team was great they were all very friendly and knowledgeable.
Whiteface ford has earned my business thru a great team of employees who are courteous, respectful, and go all out to get you the vehicle you want at a price you can afford; Sales, parts and service personnel are willing to go all out to help you! Thank you John Galland and all the Whiteface Ford employees! Special thanks to Marya Prisk!
First time buyer at a dealership and my experience was great. My previous car had broken down and would no longer start. So I took it to them in Hope's of it getting fixed, instead i got bad news that a cylinder was not working properly and had to get a new engine. They offered to take it as a trade-in, though I was not able to get much out of it, and helped me look and decide on a new vehicle. I was not properly prepared but they patiently waited even passed closing time to help me drive ...
We had a wonderful experience with Whiteface Ford in Hereford. Esmeralda was wonderful! The entire team from Mr. Woolsey to Brandon and Esmeralda - everyone was great and made this the best new car purchase we have ever had! Thank you to everyone at Whiteface Ford! Jerry & Mary Ticer
We got a great deal on our Dodge. All the staff is very courteous and knowledgeable. We had looked at every dealership in Amarillo and Hereford and Whiteface was the perfect choice. Their dealership is cozy and clean, we felt right at home with all the welcoming staff and seating. They answered all of our questions and didn’t get annoyed, the price was perfect and I will be buying my next car there when the time comes. Robert Stiner really went above and beyond for us!
The man in the picture greeted me with a smile and made me feel very comfortable from start to finish. My new pickup! White Face Ford. Hereford Tx
The whole purchase experience was great. No pushy sales just friendly folks. Went above and beyond to find us the vehicle we wanted. Very professional group
I had another dealership who I had began talking with, but they didn't call for several days. Instead, JD contacted me, from Whiteface Ford. From the start to the finish, the people I dealt with were professional and quite personable. It was unstressful and well done. I would gladly return and deal with them again.
The entire purchase was pleasant. They did a great job on not being pushy while doing a great job on getting the sale. You have to expect that a sales person is going to do what it takes to get you to buy a vehicle. They did it with professionalism and care. Nice job
Esmeralda was so helpful and really focused on getting me the best deal. I was looking at a pre-owned vehicle and ended up getting a 2018 with a great APR and a reasonable payment! Love Whiteface Ford! This is my second car from there.😄💖
I’m very grateful for the service department at Whiteface Ford Hereford. I always feel confident in the work they do on my pick up. If I have a concern about something with my pickup they make sure they are clear on what I’m experiencing and they are quick to fix the problem. Even if it’s just an oil change they inspect things to make sure I’m safe on the road. For me, feeling safe on the road is major. Thank you Felipe and Juan and your team for a trustworthy service department
The people that I was involved with at the dealership were Wonderful, I felt like I was treated reasonably. I will go back in refer folks to their outfit.
Had a little delay, but turned out good, had a good salesperson. Originally talked to a different lady but when we got there we had to deal with another.
Esmeralda was a huge help with helping us get our second car, she was very patient with the whole process, her and the rest of the staff made sure we got to go home with a car, they were very understanding and easy to get along with! Will definitely be going back to her!
JD has done an amazing job, getting us into the vehicle that best fits our family! Couldn't have asked for a better car sales man
I was trying to find an older model truck of some sort to pull a fishing boat, at the same time as having something affordable to drive for a while till I can get ahead and work on my credit. I kept hearing yeah but this cheap it would be cash only. I seen Whiteface ford had a few and dialed the number to continue my search. I connected with Esmerelda and let her know my situation. Ok maybe I'm asking for the impossible and it even seemed so at Whiteface Ford. The first few days was positive she ...
This dealership was great and Esmeralda was awesome! She was very friendly and great help working with us to get a great car. We really appreciate all their help and even staying after hours for us! Definitely recommend this dealership.
Extremely personal and professional. I would recommend them to anyone. Not only do they treat you with respect, they do what they say they’re going to do.
Myrna was very helpful and kind! She worked so hard to make sure we left in our dream truck! We have been to other dealerships and no other salesperson has treated us as well as Myrna did! We are definetly recommending her to our family members and friends who are now currently looking to purchase another vehicle! Myrna is always quick to respond to any question or concern we have! Coming from out of town, she made our experience quick and easy! Next time we need to trade in our vehicle, we are going to ask for only Myrna!
Great experience ,awesome website . We live in Lubbock and everything was done by phone or fax, they even delivered the car . All completed in about 3 days. Great job Mayra and Brady.
Whiteface did a good awesome job selling me a truck starting with Miss Esmeralda San Miguel. She Did a good Awesome job an exsplend all deals an came out how I expected an down to manager that worked with her I appreciate Whiteface ford giving me a nice truck that I can pull my travel trailer with thank you so much
Everyone was nice and polite Myrna miranda is a great sales person. Very patient and awesome. I would definitely come back and get another truck when im ready
My wife and I have looked around for 4 months for a vehicle. We've been to several and talked to several dealerships and they couldn't help us get one. White face ford was able to get us in a vehicle. They went above and beyond to help us and also fix some stuff on the car as well. I would definitely do business with them again or recommend them. Thank you Myrna and m
These guys treated me like a friend not a customer. I felt like they listened and we worked together well. Best place around. Go get your next ride here!
My experience at Whiteface Ford was the easiest most pain free car purchases I've ever made. I was pleased with the offer for my trade in and the "No Bull" vehicle pricing was well worth the drive. Brandon was great to deal with. I have been recommending Whiteface to everyone who asks about my new truck.
Brandon made this new purchase of our new 2017 King Ranch Expedition easy. He is pleasant and knowledgeable of the vehicles. We would certainly recommend Whiteface Ford to our friends. Thank you
Saw the truck I was looking for on there web page loved the price salesman took good care of my vehicle need. Overall grate buy will recommend to friends and family
Great product, better service, the BEST people! We couldn't have been happier. Brendan made it easy and Jon is incredibly knowledgeable. Thanks, you two!!
I appreciate that their inventory is online. I was able to shop and find what I wanted before I made the drive to Hereford. The vehicle was as advertised! Easy and no hassle.
Myrna made the purchase very comfortable and was very friendly. It was fast process and found just what my husband and I could both agree on !
They really try to work with you and make sure everything’s easy for yourself, they really put the customer first. Also they are very friendly and aren’t to pushy.
Whiteface Ford is there for you, when you don’t have any good credits or low on cash and they will work with you and let you drive offf with the car of your dreams.
Best service I’ve ever received at a dealership, highly recommend, great friendly manor and the right approach at sales, I will denfinatly be returning!
Myrna was great went once and I was unable to get the car I wanted. Later on Myrna called me and showed me a car they got in. I loved it and was able to get an ever better car. I couldn’t be any happier with everyone at Whiteface Ford.
Great experience with these guys! Purchased over the phone after a horrible experience with a bait and switch local dealer. If you are knowledgeable about what you want/need and have a realistic idea of the cost you will find great value at Whiteface Ford.
Great dealership, great staff very friendly, myrna was patient was very helpful in finding me a new vehical, provided me and my parents with the proper information regarding my new car.
Very pleasant and hassle free experience:)our salesman Jose morales was great and everyone else was so friendly would recommend highly!!Thank you for everything
This place was an all around great place to buy a vehicle. The salesman was very professional and answered every question that I had for him.
I received good service throughout my time at the dealership. The salesman was not pushy and took the time to work with me. I will be back in the future.
Brandon was very helpful. I got the impression right away that he was honest,,,he didnt try push a vehicle on us,, we told what we wanted and needed , then as life would does often our needs changed,, he never midsed a step was coyrteoys the whole time, very respectful.. overall i would gove 5 +++++++, in the future o we will deal him again. He will be our guy to go to..
I was beyond blessed to have been able to work with Jose and Matthew. They did an excellent job on getting me a vehicle that fit my budget. They were very nice and were all about customer service.
Matthew was very professional and made the experience of buying a vehicle much easier than I thought it would be. It was a pleasant experience plus the vehicle itself has made me happy, and I look forward to driving it.
I went to Whiteface Ford because of a promotion they were holding. I did not really have any intention of buying a new vehicle. However, I found a vehicle exactly like I was looking for and hoping to trade into. I did not think I would be able to make a trade since I was only in my other vehicle for about a year. With the help of the people at Whiteface Ford I was able to get into a newer, nicer, bigger vehicle for only a few dollars more a month. Since getting the vehicle I have been treated ...
These guys were really fast and easy to deal with . I made the deal on the phone and they even delivered my new pickup to my door ,it don't get any better than that!!!
Our salesman was the BEST during the sale and after. I would recommend Mathew as your salesman, he was informed and all around helpful he made this buying experience easy.
Very well managed salesman are very professional best experience at a dealership for me got the car i wanted didnt try to sale me something i didnt want
I am 71 years old and have purchased quite a few vehicles, both new and used. This is my first purchase from Whiteface Ford, and I hope it will not be my last. I purchased a 2013 Ford Explorer that in very nice condition. I purchased it on Saturday, July the 8th. I picked it up on Saturday, July the 15th. They replaced the struts, installed new tires, serviced and detailed it, just as Brandon had said he would. Brandon promptly responded to my calls and texts with every little question. Thanks, Brandon. I would highly recommend Whiteface Ford and Brandon Gresham ...
Robert was AWESOME! He made buying a car super easy, he was genuinely interested in mine and my families needs. I will defiantly be coming back to buy here again and will recommend anyone to do so too!
Bought a 2013 Ford F150 pick up from them. We had a misunderstanding about a running board repair that we are still working out. Robert Stiner (manager) is working on finding a replacement. Sales staff is great to work with.
Jose Morales, my salesman was very helpful. He listened to what I needed and helped me find the perfect car for my family at a payment that I am comfortable with.
I was in look for a vehicle, but had no idea what I wanted. Thanks to Jose Morales I found a car that i completely fell in love with. Definitely recommend Jose Morales because of his great attitude, patience, and the attention he gives his clients.
??Gracias Jose Morales por ayudarme a obtener mi caro sin crédito. Recomiendo tus servicios por tener paciencia, explicarme todo, y ajustar el sistema a mis necesidades.
Great folks excellent to work with. I would recommend them to anyone who wanted a new vehicle for a fair deal and good value for my trade in.
Awesome experience for buying my first car! Amazing people who help me out today Jose made everything simple and exciting!!! Thankful for my first new vehicle! Definitely going to recommend White Face Ford to family and friends!
The service I received here was awesome. Matthew and Daniel we're just too patient with me. And Aaron worked some true magic to get me financed. It's a complete miracle that I'm driving around in a car I actually love. Thank you guys so much for being so attentive.
Great customer service, no hassel, did most of the work before having to go to the dealership. Once at the dealership the process was very quickly done.
Friendly and easy to do business with. Would recommend anyone to come to Whiteface Ford to buy a new vehicle or have one serviced. Large selection of new and used vehicles to choose from.
The Service was great Matt and Daniel Helped me find the car I loved and would be happy with they went into detail with every test drive on every detail to assure I loved the car I was getting from test drive to driving off the lot they were very friendly and made sure everyone was okay during the whole visit in Whiteface Ford glad to have had them to help with my first experience buying a car
A co-worker suggested Whiteface Ford to me, and i'm glad that they did. From the first time I contacted the dealership, it was an outstanding experience. Everyone whom I had contact with, were professional, enjoyed what they were doing, and provided great customer service. They will have my future business, and I will recommend to anyone that wants a great experience buys a vehicle. Thank you Jose & Ben!!!
overall a great experience. would recommend whiteface ford and Brandon to customers in the future. thank you for your help in his purchase. have a great day
I was hesitant, when shopping for a used pickup, to shop at a dealership. I usually prefer private sellers. I dislike the pressure I usually associate with dealerships. BUT THAT WAS NOT MY EXPERIENCE WITH WHITEFACE FORD IN HEREFORD, TX! Esmeralda and the entire staff made the entire process easy. No haggling, I told them my price and they gave me theirs. It was nice to know where everything stood. Every question was answered to my satisfaction and even the smallest issue I had with the pickup I was buying was addressed, and I drove away happy. The atmosphere there ...
Heading out on vacation with our 5th wheel we found ourselves in need of a new truck! We found one on Craigslist and texted for more information. Even though it was after business hours, a salesman responded and gave me details concerning the unit so we went to check it out. We met up the next morning, gave it a test drive and started the process. We got a fair value on trade in and since we were just traveling through they provided quick service (with short notice) for switching over our fifth wheel hitch and toolbox. We had 3 children ...
Our family has used Whiteface Ford before and we absolutely love them. They went above and beyond to get us exactly what we were looking for! Even picked it up in a different state and delivered it to us after work hours all in the same day! We are so grateful for their hard work and great customer service! Brandon was very helpful and, again, accommodating to bring the vehicle to us in Amarillo after work hours.
Got a great truck. The service was real good. They got the price down to a good deal. Esmarelda was very helpful and professional. Well done folks.
This is a great dealership and everyone is very friendly. If your looking to buy a new or used vehicle give Whiteface Ford a chance.
Whiteface Ford has a great selection of new and used vehicles. Very friendly staff and a lot of positive attitude. Esmeralda and her financial team take there time and find the right vehicle for you. I will be go back when it is time for a new vehicle. Thanks Esmeralda and the Whiteface Ford
Overall experience was pleasant and helpful. I D and Esmaralda were a good team. I can do without the back and forth to the finance guy but here was not near as bad as I've seen. Will defiantly recommend to all I see.
Car broke down and needed something fast, saw a 2011 that caught my eye and needed up leaving with a 2016 Dodge Ram, thank you to Esmeralda at Whiteface Ford!
Whiteface Ford made our sales experience so easy and stress free! Found the perfect SUV for our family! Will definitely be back when it's time for a new vehicle for my husband!
Felipe in service really takes pride in his work! I needed an oil change, and he went above and beyond. Cleaned out my car and detailed it for me as well! Couldn't ask for better service!
Even the management in this dealership goes above and beyond. I've purchased a few cars in my lifetime, and the mgmt at most places seem to only care about the money. But at WFF, I can honestly say the complete opposite. Jon Galland was exceptional! His friendly attitude and level of professionalism was unmatched.
Salesman was straight forward kept us informed with all .Me and my family enjoy the new car very much thanks all for very good job